MM Pool Certifiers
12 Sewell Ave, Padstow Heights NSW 2211
1. Introduction
MM Pool Certifiers (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, and manage personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect the following types of personal information:
- Contact details (e.g., name, address, phone number, email)
- Property details (e.g., address, pool specifications, compliance status)
- Payment information (if applicable)
- Identification documents (if required for certification)
- Any other information necessary for pool certification services
3. How We Collect Personal Information
We collect personal information through:
- Direct interactions (e.g., phone, email, website inquiries)
- Pool inspection and certification processes
- Online forms and applications
- Third parties (e.g., local councils or regulatory bodies)
4. How We Use Personal Information
We use personal information to:
- Conduct pool safety inspections and issue compliance certificates
- Maintain records as required by law
- Communicate with clients regarding their certification status
- Process payments and invoices
- Comply with legal obligations
5. Disclosure of Personal Information
We may share personal information with:
- Government authorities and councils (as required by pool safety laws)
- Service providers (e.g., IT support, payment processors)
- Legal or regulatory bodies (if required by law)
We do not sell or rent personal information to third parties.
6. Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Security measures include:
- Secure data storage and encryption
- Access controls and staff training
- Regular security reviews
7. Access and Correction
You may request access to your personal information or ask us to correct any inaccuracies by contacting us at:
MM Pool Certifiers
Email: mmpoolcertifiers@gmail.com
We may require proof of identity before providing access or making corrections.
8. Retention of Personal Information
We retain personal information for as long as necessary to fulfil legal and business requirements. After this period, data is securely destroyed or anonymised.
9. Cookies and Website Data
If you visit our website, we may collect information through cookies and analytics tools to improve our services. You can adjust your browser settings to disable cookies.
10. Changes to This Policy
We may update this policy from time to time. The latest version will be available on our website.
11. Complaints and Contact Details
If you have any concerns about our privacy practices, you can contact us:
MM Pool Certifiers
12 Sewell Ave, Padstow Heights NSW 2211
Email: mmpoolcertifiers@gmail.com